Merchant Agreement

Last updated: (date to be set at launch)

This agreement sits under our Terms of Service. It sets out the business terms

for you as a business that accepts payments through Transxact (Fiji) Ltd ("we",

"us").

1. Onboarding

To accept payments you must be a Fiji business or sole trader. We verify your

legal name, a mobile number (by one-time code), TIN, and photo ID when you sign

up, and you can start taking payments right away.

Before your first payout we also need your Fiji bank account, and for businesses

we need your registration certificate and details of who owns and controls the

business. We must finish this before we can pay you.

2. Fees

Fees are per payment and are deducted before we pay you. You always see the net

amount ("You'll receive FJ$x net") before you share a payment link.

There is no setup fee, no monthly fee, and no minimum payment amount.

3. Payouts

We pay out to your bank account daily, the day after a payment settles (T+1).

You must have a bank account on file and have finished verification before we

can pay you.

If a payout fails (for example, your bank details are wrong), we tell you and

hold the money. Fix your bank details and we will retry.

4. Chargebacks and reserves (card payments only)

Card customers can dispute a payment ("chargeback"). If a card payment you

received is charged back:

• we reverse the payment in your balance,
• any chargeback fee the card network charges us is passed to you, and
• if we have already paid you, you owe the amount back and we recover it from

your future payouts.

We may also hold a small rolling reserve (a percentage of your settled card

volume, released later) to cover chargeback risk. We will tell you the exact

percentage before we apply it.

5. Refunds

Refunds are handled by our support team; there is no self-serve refund button.

Contact support and we will refund the full amount to the customer.

6. Your obligations

You agree to:

• give us accurate, complete, and up-to-date information,
• not accept payments for anything illegal,
• not use Transxact to hide who a payment is from,
• cooperate with our compliance checks and requests, and
• keep your login and API keys safe.

7. Suspension and termination

We may suspend or close your account if you break this agreement or the law, or

if we must for compliance reasons. We will pay out any balance owed to you

unless we are required to hold it. When your account closes, we will work with

you to settle any open payments, your payable, and any reserve.